Location: San Francisco, CA | Client: Confidential | Contact: Confidential | Contract Value: $1 million+
Key Outcomes
Project Background
A large investor-owned utility had opportunity to improve quality, production, visibility into trends for key performance indicators related to fire risk reduction efforts associated with vegetation management along utility electric distribution and transmission system assets. The utility desired to also reduce rework and inefficiencies through enhanced quality assurance and control measures.
Scope
OMS Consulting Services, LLC (OMS CS) QA/QC manager and GIS professionals were engaged to develop dashboards and KPI’s for the utility vegetation management program. OMS CS staff were responsible for developing daily, weekly, and monthly reports and KPI dashboards and to track contractor performance against metrics. OMS CS staff provided metrics and dashboards to contractors and provided coaching, and feedback related to trends and areas for improvement relative to performance against utility operating procedures.
- Developed Key Performance Indicators for overall program (KPI’s)
- Tracked production, quality and trends against KPI’s
- Identified gaps and corrective measures
- Verified implementation of mitigations and corrective measures
- Enhanced production and quality metrics to first quartile performance
Project Background
A large investor-owned utility had opportunity to improve quality, production, visibility into trends for key performance indicators related to fire risk reduction efforts associated with vegetation management along utility electric distribution and transmission system assets. The utility desired to also reduce rework and inefficiencies through enhanced quality assurance and control measures.
Scope
OMS Consulting Services, LLC (OMS CS) QA/QC manager and GIS professionals were engaged to develop dashboards and KPI’s for the utility vegetation management program. OMS CS staff were responsible for developing daily, weekly, and monthly reports and KPI dashboards and to track contractor performance against metrics. OMS CS staff provided metrics and dashboards to contractors and provided coaching, and feedback related to trends and areas for improvement relative to performance against utility operating procedures.
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